You can apply for a claim through the following process:
You can apply for a claim through the following process:
Report the incident to the police immediately and obtain a police report (as applicable in each Emirate). If you require towing services, request our 24/7 free roadside assistance by calling 800035770000.
Contact our claims department on:
UAE toll free number: 800 64272
Email: privilegeclub@sukoon.com
Our team is available 24/7 to serve you.
For us to start processing your claim, please send all required documents to life.claims@omaninsurance.ae. You can expect to receive the applicable claim settlement and/or our response within 14 working days of submitting the completed set of documents.
For any queries or to follow up on your settlement, please get in touch with your relationship manager.
* Oman Insurance Company reserves its right to ask for additional documents as may be required and relevant for claim assessment.
If the claim is approved, discharge receipt will be sent to the client for confirmation of the claim amount payable within 7 working days of submitting the claim forms and the documents.
The client needs to sign and stamp the discharge receipt. Once this is received, the amount will be transferred to their bank account within 14 working days.