• SAY HELLO TO AI IN
    VIDEOCONFERENCING

    • Analyse vitals and health metrics accurately with artificial intelligence 
    • Fast, reliable and remote individual life insurance assessments
    • Trusted innovation for 50 years

  • RAISING THE BAR HIGH FOR LIFE INSURANCE

     
    • First in the UAE to introduce Videoconferencing for Life Insurance
    • Designed to simplify and streamline Life Insurance application process
    • No more hospital visits, virtually submit your medical records
       

Product Overview

Life Insurance application require submission of medical records and an in person medical appointment at the listed medical provider. However, in pursuit to make life insurance application accessible, convenient, and inclusive, we’ve now integrated videoconferencing feature.

 

Customers can now complete their life insurance applications without the need for extensive in person medical examinations. This advancement aligns with our commitment to a customer-centric approach, as we continuously strive to simplify and enhance the insurance experience.

 

With the newly launched AI integration within the videoconferencing tool – we have reached a new pinnacle in digitalizing our services for you. The AI evolution of the videoconferencing tool is designed with convenience at its core – analysing various health metrics and key indicators. This makes our individual life insurance assessments faster, more insightful and completely tailored to individual health profiles. 

 

Whether you're at home or on the go, you can now complete essential steps with ease, ensuring that obtaining life coverage is as seamless as possible. This innovation reflects our dedication to meeting the evolving needs of our customers and is a part of our digitalisation policy.

 

Videoconferencing Benefits

Product Resources

FAQs

  • Videoconferencing for Life Insurance underwriting is a new feature that allows you to submit necessary medical records (a prerequisite for Life Insurance) and consultations for your life insurance application remotely, using a video call with a medical professional.

  • You can schedule a videoconference by contacting our customer service team or through our website. 

  • You will need a device with a camera and internet connection, such as a smartphone, tablet, or computer. Our team will provide you with an exclusive access to a dedicated portal for medical video consultation.

  • Yes, all videoconference sessions are conducted using secure, encrypted technology to ensure your personal and medical information remains confidential.

  • AI (Artificial Intelligence)-powered face scan technology uses advanced algorithms to analyse various health vitals such as heart rate, blood pressure, respiration rate, and so on. The system works by capturing high-resolution images or video of your face and processing them to estimate vital signs in real time.

  • The AI system uses your face's micro-movements (such as blood flow and skin colour changes) to assess vital signs. These movements are imperceptible to the human eye but can be detected through AI analysis. The scan is quick, non-invasive, and performed using the front camera of the smartphone.

  • Yes, the face scan process is completely safe. It uses non-invasive, optical technology that does not involve radiation or any physical contact with the user. The scan simply analyses the natural movement and colour changes on the skin’s surface, which are completely safe to monitor.

  • After the scan is complete, if you were using a smart phone the VMER session will complete normally with your phone, if you were using a laptop or a tablet from the beginning, you can close the face scan screen from your smart phone and continue the VMER session from your laptop or a tablet normally.

See more FAQs

See more downloads

How to Get Insured

  • Apply by Phone

    Call us at 800 SUKOON (785666) for more information and to enrol over the phone.

  • Apply by Email

    Drop us an email with all your details and we'll get back to you soon.

  • Apply in Person

    Walk into one of our branches to get information, apply, and enrol in person.
Request a call back from one of our insurance experts.

You Might Also Like

  • Investment Insurance Plan
    See more details